AHPRA Compliance

Acu Point Collective

At Acu Point Collective, we are committed to providing safe, ethical, and professional acupuncture care in accordance with the standards set by AHPRA and the Chinese Medicine Board of Australia.

All treatments are delivered with respect, transparency, and a strong focus on client wellbeing.

Registered & Qualified Practitioner

All acupuncture services at Acu Point Collective are provided by an AHPRA-registered Chinese medicine practitioner working within their approved scope of practice.

We ensure that:

  • Registration is current and maintained

  • Treatments are provided within professional competence

  • Referrals are made when care falls outside scope

Informed Consent

Informed consent is a cornerstone of ethical healthcare.

Before treatment, clients are provided with:

  • Clear explanations of proposed treatments

  • Information about potential benefits and risks

  • The opportunity to ask questions

  • Ongoing consent throughout care

Consent is documented and reviewed as required.

Privacy & Confidentiality

We respect your privacy and handle personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  • Clinical records are securely stored using Cliniko, a secure, Australian-compliant practice management system.

  • Payments are processed securely via Square. Acu Point Collective does not store full card details.

Personal information is kept confidential and only disclosed with consent or where required by law.

Clinical Records & Professional Standards

Accurate and secure clinical records are maintained for all clients, including:

  • Relevant health history and assessments

  • Treatment details and progress

  • Consent and professional correspondence

Records are stored and retained in line with CMBA, AHPRA, and legal requirements.

Professional Conduct

Acu Point Collective adheres to the AHPRA Code of Conduct, ensuring:

  • Respectful, inclusive, and non-discriminatory care

  • Clear professional boundaries

  • Honest communication without misleading claims

  • Ethical and transparent practice

All advertising and health information complies with AHPRA advertising guidelines.

Continuing Professional Development (CPD)

Ongoing professional development is maintained in accordance with CMBA requirements to ensure current, evidence-informed, and safe clinical practice.

Infection Control & Safety

We follow best-practice infection prevention and control standards, including:

  • Clean needle technique

  • Single-use sterile acupuncture needles

  • Safe sharps disposal

  • Clean and hygienic treatment environments

  • Client safety is always our priority.

Complaints & Feedback

Acu Point Collective welcomes open communication. If you have any concerns regarding your care, privacy, or professional conduct, we encourage you to contact us directly so we can address your concerns promptly and respectfully.

If required, concerns may also be raised with AHPRA.

Contact

For enquiries regarding compliance, privacy, or professional standards, please contact:

Acu Point Collective
Email: admin@acupointcollective.com.au
Phone: 0428 595 176